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The Truth About Negotiating on the Phone Leigh L. Thompson

The Truth About Negotiating on the Phone

Leigh L. Thompson

Published September 13th 2010
ISBN : 9780132485098
ebook
5 pages
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 About the Book 

This is the eBook version of the printed book. This Element is an excerpt from The Truth About Negotiations (9780136007364) by Leigh Thompson. Available in print and digital formats. Practical strategies for building rapport on the phone, gettingMoreThis is the eBook version of the printed book. This Element is an excerpt from The Truth About Negotiations (9780136007364) by Leigh Thompson. Available in print and digital formats. Practical strategies for building rapport on the phone, getting in sync, and negotiating more successfully. When you negotiate on the phone, you lose kinetic and visual information feeds: you rely on linguistic cues and paralinguistic cues only. For this reason, people often have a harder time establishing rapport -- the feeling that youre on the same wavelength. If you find yourself negotiating on the phone, think about how to develop rapport with the counterparty. Here are some strategies...